Refund Policy

Last updated: 31 July 2026.

Try before you subscribe

OVVOS TV gives you a 15-day free trial with every feature unlocked and no payment details required, so you can confirm it works with your service and on your device before you pay anything at all. We strongly encourage using the trial first.

How subscriptions are billed

OVVOS TV subscriptions are sold and billed through the app store you installed from — on Android, that is Google Play. We never take your payment details ourselves.

Refunds

Because your subscription is processed by the app store, refunds are handled by that store under its own refund policy, not by us. For Google Play, request a refund through your Google Play account, or via Google Play support.

You can also cancel at any time from your app-store account. Cancelling stops future renewals; you keep access until the end of the period you have already paid for.

What isn't covered

OVVOS TV is a player only. We cannot offer refunds for problems caused by your IPTV provider, your provider subscription, your network, or content availability — these are outside our control and are not part of what you pay us for.

Need help?

If something isn't working, please contact us before requesting a refund — most issues are quick to resolve. Email support@ovvostv.com with your platform, your OVVOS TV version (Settings → About) and a description of the problem.